I have been asked several times by frazzled colleagues how I manage to avoid being overwhelmed with work. My answer is simple: I know how to say no. It goes back to my agency days. If you’re not careful, your time gets parceled out to so many clients and...
It’s one of the most common questions I’m asked during my talks: are the rules different for women when it comes to communication? My answer is no. AND yes. It’s complicated, so I’ll explain. But first, a story. A Lesson from a Favorite Teacher...
On this Valentine’s Day I’m reminded of an important principle of improv comedy: come from a place of love. That’s also useful advice for our everyday communications (and for life in general, of course). So here are seven ways you can bring the love...
We’re in the thick of Hollywood awards season, and with it come the acceptance speeches, which are sometimes inspiring, sometimes funny and sometimes downright pretentious. Which reminds me of a speech Madonna gave at the Golden Globes ceremony a few years ago...
To butcher Tolstoy, all families are dysfunctional in their own way — especially around the holidays, when stress and expectations are sky high. Being a communicator by profession, I naturally believe most problems can be solved with communication (and that poor...
Tomorrow morning I embark on a 36-hour marathon of travel and speaking and it couldn’t have come at a better time, as I believe I’m coming down with yet another Teddy-related virus. I can handle minor illness with a bit of Tylenol Cold and adrenalin, but a...
