The lessons we can learn from actors go way beyond how to communicate more successfully. The world of performance offers lots of important life lessons as well. Acting is about taking risks, making clear choices and doing ridiculously embarrassing things in public and...
Humor can be most effective when it surprises you — when it comes from an unexpected source or during an otherwise serious occasion. (If you’ve ever gotten the giggles during, say, a funeral, you know what I mean.) This weekend I was scanning the site of a...
With Mad Men finally, finally returning Sunday night, it’s got me thinking about the show’s most memorable moments. Moments that are not just memorable, but instructive. I talk a lot about the lessons we can draw from Mad Men. In a world so often full of...
Yesterday I had the privilege to speak to about 270 Georgetown University alumni, offering them some of the top lessons from the book — how to connect with an audience, tell better stories, express yourself visually and stand out in the marketplace and...
If you want to see the lessons from my book presented live and you can’t spring for a trip to Denver next week (where I’ll be keynoting PRSA’s Western District Conference), you can check out a free webinar I’m doing the week after next....
The worst kind of client is the one who sees the cost of everything and the value of nothing. The second worst is a client who treats you like a vendor instead of a partner. Combine those two and you’ve truly got the client from hell. Consider these two...