I have been asked several times by frazzled colleagues how I manage to avoid being overwhelmed with work. My answer is simple: I know how to say no. It goes back to my agency days. If you’re not careful, your time gets parceled out to so many clients and...
Study after study confirms that stories have unparalleled power to captivate audiences and persuade them to act in our favor. But how do you go about crafting a story? Here’s a step-by-step guide that will show you how to create a story that will help you win hearts,...
Failure to prepare is one of the biggest mistakes presenters make. But most people have a hard time getting their arms around the process. In my workshops I share the technique that works for me. Participants have found it to be one of their most valued takeaways, so...
Here is one common phrase that you’ll never hear me utter at the start of a presentation: “Thank you for that kind introduction.” Why? Because it would be vain. After all, I’m the one who wrote that kind introduction! And that’s what...
The worst presenter I ever saw did everything wrong, from not understanding his audience to lecturing instead of engaging us to turning the session into one long sales pitch. Worst of all, his talk was nothing but data — endless columns of it, packed onto dense, ugly...
